When any of your vendor or e-commerce users ask you for reset their password, you can do it directly from your Komet Account.

From a Komet Sales account

Go to Setup>>Users.

Select the type of user: grower or customer.

 Use the available filters to find the user for who you want to reset the password.

 Click on Reset Password.

A confirmation window will appear, click on Yes to send a new password to the user. The GIF below will walk you through this process.