Overview

This article explains how to reset your password directly from the login screen.

What Type of Password Should you Use?

Passwords generated in Komet Sales must accomplish the following requirements for Company's Users.

  • Be a minimum of characters (6) in length.
  • Contain at least one letter.
  • Contain at least one number.
  • Contain at least one special character (~`!@#$%*...)
  • It must not contain your username.
  • Blank spaces are not allowed.

The above are the minimum requirements, however we strongly recommend to use passphrases (The longer it is, the better) without spaces since traditional passwords are relatively easy to crack by human and robots while passphrases are easier to memorize and also, most of the cracking tools break down at around 10 characters.

Passwords for E-commerce buyers and grower users must accomplish the following requirements:

  • Be a minimum of characters (6) in length.
  • Contain at least one letter.
  • Contain at least one number.

From the Login screen

If you are trying to reset you password in Komet Sales, just click on 'Forgot your password' link. The system will open a window where you will be able to enter your username used to login into Komet, click on 'Yes' in the confirmation message and you will receive a new password in your email. If you don't remember your username, contact your Account Manager to proceed.