Overview
This article explain how to cancel a payment.
Instructions
Go to A/R (Accounts Receivables).
Click on the Payment History tab.
Use the filter to search for the payment you want to cancel.
Go to the Actions column and click on Cancel Payment.
A confirmation window will appear. Click on Yes to continue.
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Cancel Credit Cards Payments
The system does not allow to cancel payments made through credit card (Clearent Integration).
Roles enabled to perform this action: Accounts Receivables, Admin, Cashier.