This section provides answers to common questions related to sales processes such as reports, billing, GPM calculation among others.
- How Does the System Assign the Unit Price Once a Box is Opened?
- How do I know which Prebooks are associated to the Invoice items?
- How do I know who approved or rejected a customer credit?
- How do I know who voided an order?
- How is the GPM calculated?
- How to Reconcile A/R Balances for Customers Set With Landed Cost as Price
- I've Received a Credit Card Request. What Should I Do?
- I cannot process a credit card payment
- I do not want to receive notifications on canceled orders
- My customer asked for a discount over the selling price. How can I manage that as an accounting user?
- Prebooks Were Not Generated Through Standing Orders
- The Automatic Billing Did Not Work
- Unable to Complete an E-commerce Order
- When I Change the Truck Days Before Setting, When Does the System Generate the Pending Orders?
- Who Does Receive Notifications When an E-commerce Order is Placed or Checked out?